Everyday language use, social manners and workplace culture all are important factors in terms of stigmatisation - for both patients/service users, relatives, colleagues and work partners. The tone and the way you talk about patients/service users plays a very important role for the beliefs of both staff and patients regarding possibilities for recovery. Therefore, ONE OF US, in cooperation with The Capital Region of Denmark and Danish Mental Health Fund, have developed materials that staff groups can use to reflect about the role of culture and language. Service users, relatives, leaders and staff in the psychiatric sector have helped test and refine the material.
The materials for Dialogue Kickstarter consist of a number of videos, each with questions for discussion, as well as four case stories, each with exercises regarding the dilemmas that the cases present. We have added English subtitles to two of the videos:
Video 1: I couldn't even spell the word "hope"
Description: The dissemination of hope is related to the experience of stigma. This video illustrates the professional's important role in conveying and supporting the patient's belief in recovery and a good life.
Duration: 4 minutes and 20 seconds
Questions for debate:
- Do you recognise any of the situations described in the video?
- In the video you hear about the role that hope plays. How do you convey hope to the patients? What are your strong points, and where can you improve?
Video 2: I was told not to ask too many questions
Description: This video outlines various situations where patients feel that the behaviour of professionals is stigmatising.
Duration: 6 minutes and 44 seconds
- Have you experienced any situations where patients might have felt stigmatised? What happened, and what could you have done differently?
- Have you experienced situations where relatives have felt stigmatised? What happened, and what could you have done differently?