Materials for Dialogue Kickstarter and Start the Dialogue

Everyday language use, social manners and workplace culture all are important factors in terms of stigmatisation - for both patients/service users, relatives, colleagues and work partners. The tone and the way you talk about patients/service users plays a very important role for the beliefs of both staff and patients regarding possibilities for recovery. Therefore, ONE OF US, in cooperation with The Capital Region of Denmark and Danish Mental Health Fund, have developed materials that staff groups can use to reflect about the role of culture and language. Service users, relatives, leaders and staff in the psychiatric sector have helped test and refine the material.

Below are two videos from Dialogue Kickstarter and one video from Start the Dialogue with English subtitles. After each video are questions for reflection.

Dialogue Kickstarter 
I couldn't even spell the word "hope"

Description: The dissemination of hope is related to the experience of stigma. This video illustrates the professional's important role in conveying and supporting the patient's belief in recovery and in the prospect of a good life.
Duration: 4:20 min

Questions for debate:

  • Do you recognise any of the situations described in the video?
  • In the video you hear about the importance of hope. How do you convey hope to patients? What are your strong points, and where can you improve?

I was told not to ask too many questions
Description: This video outlines various situations in which patients feel that the professionals’ behaviour is stigmatising.
Duration: 6:44 min

Questions for debate:

  • Do you recognise any of the situations described in the video?
  • Have you experienced any situation in which patients might have felt stigmatised? What happened, and what could you have done differently?
  • Have you experienced situations where relatives have felt stigmatised? What happened and what could you have done differently?

Start the Dialogue

Description: Three people with lived experience of mental illness and a professional from psychosocial rehabilitation talk about psychiatric diagnosis and the importance of hope and recognition.
Duration: 10:02 min

Questions for debate:

  • Is there any situation in the video that you are familiar with in your everyday life?
  • What do you associate with the word hope?
  • How can employees help support the hope of recovery and a satisfying life?
  • How can users’ reciprocal interactions contribute to each other’s hope for the future?